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Chevrolet Impala Recall Information


NEWS: GM is recalling certain 2014-2015 Chevrolet Impala vehicles; STRUCTURE
Report Receipt Date: AUG 08, 2014 
NHTSA Campaign Number: 14V489000 
Component(s): STRUCTURE 
Potential Number of Units Affected: 14,940 

SEPT 2014 -- General Motors LLC (GM) is recalling certain model year 2014-2015 Chevrolet Impala vehicles manufactured May 7, 2014, to July 28, 2014. In the event of an accident, the center storage console may not stay latched. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard No. 201, "Occupant Protection In Interior Impact." The storage compartment door may not remain closed in the event of a crash, increasing the risk of occupant injury. Parts to remedy this condition are not currently available. GM will send owners an interim notification in early October 2014, and will send a second letter when parts are available. At that time dealers will replace the console storage compartment door inertia latch, free of charge. GM's number for this recall is 14476. Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

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NEWS: GM is recalling certain 2014 Buick Regal, Cadillac XTS, Chevrolet Camaro and Chevrolet Impala vehicles;  STEERING GEAR
Report Receipt Date: JUL 02, 2014 
NHTSA Campaign Number: 14V409000 
Component(s): STEERING GEAR
Potential Number of Units Affected: 106 

AUG 2014 -- General Motors LLC (GM) is recalling certain model year 2014 Buick Regal, Cadillac XTS, Chevrolet Camaro and Chevrolet Impala vehicles. Improperly torqued fasteners may cause the steering intermediate shaft and the steering gear and/or the lower control arm and the lower ball joint to separate. If any of the components separate, the vehicle may have a loss of steering, increasing the risk of a crash. GM began to notify owners on June 27, 2014, and dealers will inspect the fasteners for correct torque, correcting them as necessary, free of charge. GM's number for this recall is 14378. Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

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NEWS: GM is recalling certain model year 2014 Chevrolet Impala vehicles; POWER STEERING
Report Receipt Date: JUL 23, 2014 
NHTSA Campaign Number: 14V450000 
Component(s): POWER STEERING
Potential Number of Units Affected: 57,242 

AUG 2014 -- General Motors LLC (GM) is recalling certain model year 2014 Chevrolet Impala vehicles manufactured November 5, 2012, to December 20, 2013. Due to a poor electrical ground connection to the Power Steering Control Module (PSCM), the affected vehicles may have a loss of power steering assist during start up or while driving. If power steering assist is lost, greater driver effort would be required to steer the vehicle at low speeds, increasing the risk of a crash. GM will notify owners, and dealers will clean paint from behind the ground stud nut and update the PSCM software, free of charge. The recall is expected to begin in late August 2014. GM's number for this recall is 14330. Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

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NEWS: GM calls back 822,000 vehicles in 6 new campaigns
Detroit News  @ July 24, 2014

JULY 2014 -- General Motors Co. said Wednesday it is recalling 822,685 vehicles worldwide — including 717,950 vehicles in the United States — in six new recall campaigns.

In the latest of a long string of callbacks, most are for minor problems. None are related to ignition switch defects that have plagued the automaker.

The recalls mean GM North America has issued a record 60 recall campaigns this year affecting 28.77 million vehicles worldwide and 25.48 million in the United States. GM revised downward its June 30 recall of Malibus, Impalas and other vehicles for ignition switch problems by 1.02 million vehicles to 6.6 million worldwide.

The biggest recall announced Wednesday covers 475,000 newer cars and trucks worldwide (414,333 in the U.S.) with power height-adjustable driver or front passenger seats. A bolt that secures the seat could fall out, letting the seat move up and down. Affected models include the 2011-12 Chevrolet Camaro; 2010-12 Chevrolet Equinox and GMC Terrain; 2011-12 Buick Regal and LaCrosse; and 2010-12 Cadillac SRX. GM is aware of one crash and three injuries linked to the defect. Dealers will replace the bolt.

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“These recalls signify how we’ve enhanced our approach to safety,” said Jeff Boyer, GM’s vice president of Global Vehicle Safety. “We are bringing greater rigor and discipline to our analysis and decision-making. If we identify an issue — large or small — that might affect the safety of our customers, we will act decisively.”

GM had decided on four of the recalls last Tuesday, and GM CEO Mary Barra disclosed the higher total before a Senate committee.

Eric Ibara, director of residual values for Kelley Blue Book’s KBB.com, said GM’s latest recalls “involve models that are currently being sold by the various GM brands, unlike earlier recalls on discontinued models. Going forward, attention will be focused on whether sales and values are impacted on these models.”

More than half of GM’s 29 million vehicles recalled this year are ignition-switch related, including 2.6 million Cobalts, Ions and other cars linked to at least 13 deaths. GM has recalled nearly all nameplates of 2014 models except the Volt and some versions of models like the Spark EV.

Other recalls announced Wednesday include:

■ 124,008 -- 2014 Chevrolet Caprice; 2014 Chevrolet SS; 2014-2015 Chevrolet Silverado LD and HD; 2013-14 Cadillac ATS; 2014 Cadillac CTS, 2014 Cadillac ELR; 2013-14 Buick Encore; and 2014-15 GMC Sierra LD and HD vehicles. Some may have an incomplete weld on the seat-hook bracket assembly. If the weld is incomplete, dealers will replace the lower seat track. Less than 1 percent of welds are expected to require fixes. GM is unaware of crashes or injuries.

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■ 120,426 -- 2011-13 Buick Regals and 2013 Chevrolet Malibus that use two bulbs in each front turn signal. The driver gets a rapidly flashing turn signal arrow in the instrument cluster if both bulbs in one turn signal are burned out; but if only one bulb on either side burns out, there would be no signal to the driver. Dealers will reprogram the body control module. GM knows of no crashes, injuries or complaints.

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■ 57,242 -- 2014 Chevrolet Impalas equipped with belt-drive electric power steering. Owners may experience reduced or no power-steering assist at start-up or while driving due to a poor electrical ground connection. If power steering is lost, a warning message is displayed on the driver information center and a chime sounds. The cars will revert to manual steering mode, requiring greater to steer, particularly at low speed. Dealers will check the ground and update the power steering control module’s software. GM is aware of one crash but no injuries.

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■ 1,919 -- 2014-15 Chevrolet Sparks imported from Korea assembled with lower control arm bolts that were not fastened to specification. The condition could result in separation of the lower control arm from the steering knuckle, resulting in loss of steering control. Dealers will make sure the bolts are properly tightened. GM knows of no crashes or injuries.

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■ 22 -- 2015 Chevrolet Tahoe/Suburban and GMC Yukon/Yukon Denali vehicles in the U.S. Roof carriers may have been attached with the wrong retaining nuts, resulting in holes or tears in the roof rail air bags if they deploy. Eight of these vehicles are in dealer stock and will be repaired before being sold.

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NEWS: GM is recalling certain 2005-2009 Buick LaCrosse, 2006-2011 Buick Lucerne, 2000-2005 Cadillac DeVille, 2006-2011 Cadillac DTS, 2006-2014 Chevrolet Impala, and 2006-2007 Chevrolet Monte Carlo vehicles; ELECTRICAL SYSTEM
Report Receipt Date: JUN 23, 2014 
NHTSA Campaign Number: 14V355000 
Component(s): ELECTRICAL SYSTEM 
Potential Number of Units Affected: 3,141,731 

JUNE 2014 -- This defect can affect the safe operation of the airbag system. Until this recall is performed, customers should remove all items from their key rings, leaving only the ignition key. The key fob (if applicable), should also be removed from the key ring.

General Motors LLC (GM) is recalling certain model year 2005-2009 Buick LaCrosse, 2006-2011 Buick Lucerne, 2000-2005 Cadillac DeVille, 2006-2011 Cadillac DTS, 2006-2014 Chevrolet Impala, and 2006-2007 Chevrolet Monte Carlo vehicles. In the affected vehicles, the weight on the key ring and road conditions or some other jarring event may cause the ignition switch to move out of the run position, turning off the engine. If the key is not in the run position, the air bags may not deploy if the vehicle is involved in a crash, increasing the risk of injury. Additionally, a key knocked out of the run position could cause loss of engine power, power steering, and power braking, increasing the risk of a vehicle crash. GM will notify owners, and dealers will install two 13mm key rings and key insert into the vehicle's ignition keys, free of charge. The manufacturer has not yet provided a notification schedule. Owners may contact GM's number for this recall is 14299. Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

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NEWS: GM recalls 3.4M cars for ignition switch problems
Detroit News  @ June 16, 2014

JUNE 2014 -- General Motors Co. said Monday it is recalling nearly 3.4 million cars for ignition switch problems worldwide after reports of eight crashes and six injuries. It is one of six new recall campaigns totaling 3.6 million vehicles that was announced by the automaker.

The recall — which is similar to GM’s delayed recall of 2.6 million older Cobalt, Ion and other cars linked to 13 deaths and 54 crashes due to faulty ignition switches — comes as the automaker’s woes continue to mount. On Friday, GM recalled more than 510,000 current-generation Chevrolet Camaros for ignition switch problems linked to three crashes in which air bags failed to deploy.

In the ignition switch recall announced Monday, GM said it will rework or replace the ignition keys on some 2000-14 cars in the U.S. because the ignition switch may inadvertently move out of the “run” position if the key is carrying extra weight and experiences some jarring event. That causes the engine to stall, disabling power steering, power brakes and air bags.

Recalled cars include:

GM spokesman said now-fired engineer — who received much of the blame for the delayed recall in GM’s investigation, was the “design-release engineer” for the switches involved in the new recall announced Monday. Now-fired engineer signed off on the original Cobalt ignition switch in 2002 that didn’t meet GM’s specifications and approved an upgrade in the switch in 2005 and didn’t change the part number, the report found.

GM spokesman said the switches in the latest recall did meet GM’s specifications. He noted that unlike the Cobalt and Ion recall, the automaker isn't replacing the ignition switches, only the keys. GM will add an insert to the ignition keys of the recalled vehicles to close the slot and leave a smaller hole through which a key ring could be attached. In vehicles where the key cover has been worn, new keys with holes instead of slots will be provided free of charge.

Fixes are expected to begin in the next few weeks. Until then, owners of recalled cars are urged to remove additional weight from key chains and drive with only the ignition key.

GM said just one of the models included in the U.S. recall for ignition switch problems — which totals 3.16 million — is still in production: the previous-generation Chevrolet Impala, which is sold to rental fleets as the Impala Limited. The total number being recalled in North America — U.S., Canada, Mexico and exports — is 3.36 million.

In addition to the ignition key recall, GM also announced U.S. recalls for 165,770 vehicles in these five actions:

68,887 2013-14 Cadillac ATS and 21,863 2014 Cadillac CTS sedans. In some vehicles with automatic transmissions, the shift cable may not be fully secured to the shifter bracket or transmission bracket. If the shift cable comes out of the brackets, the driver may not be able to shift in or out of gear. GM is unaware of crashes or injuries.

57,192 2015 Chevrolet Silverado 2500/3500 HD and 2015 GMC Sierra 2500/3500 GMC Sierra HD pickups to inspect for proper attachment of power steering hose clamps to the power steering pump. If hose comes loose, loss of power steering and power brakes would result. GM knows of no crashes or injuries.

16,932 2011 Cadillac CTS sedans with all-wheel drive. On some vehicles, a gasket leak where the constant velocity joint meets the rear propeller shaft may cause the rear propeller shaft to separate or become loose, making contact with the vehicle floor above and causing the rollover sensor to inflate roof-rail air bags. GM is aware of 15 unintended deployments, but injury data is unclear.

712 2014 Chevrolet Corvettes with optional Competition Sport Seats, because an unbelted child and door trim may block the passenger seat side air bag vent. Dealers will replace the bag. GM is unaware of any injuries related to this condition, but advises customers to not allow small children in the front seat until it’s serviced.

184 2014-15 Chevrolet Silverado and GMC Sierra pickups with vinyl floors and accessory all-weather floor mats purchased new with the vehicle. The mats can slip under the driver’s feet because the vinyl floors have no attachments to secure them in place. Customers are advised to take the floor mats to their dealer for a full refund. GM is unaware of any crashes or injuries.

GM has issued 44 recalls this year calling back 20 million vehicles worldwide, including 17.7 million in the United States — by far an all-time record. The tally includes some vehicles that have been called back more than once.


NEWS: GM is recalling certain 2014 Buick Regal, LaCrosse, Verano, Enclave; and Chevrolet Impala, Malibu, Cruze, Traverse, and GMC Acadia vehicles; TRANSMISSION
Report Receipt Date: FEB 21, 2014 
NHTSA Campaign Number: 14V092000 
Component(s): TRANSMISSION
Potential Number of Units Affected: 355 

MARCH 2014 -- General Motors LLC (GM) is recalling certain model year 2014 Buick Regal, LaCrosse, Verano, and Enclave, and Chevrolet Impala, Malibu, Cruze, and Traverse, and GMC Acadia vehicles equipped with automatic transmissions. In the affected vehicles, the transmission shift cable adjuster may disengage from the transmission shift lever. As such, these vehicles do not conform to Federal Motor Vehicle Safety Standard (FMVSS) number 102, "Transmission Shift Lever Sequence, Starter Interlock, and Transmission Braking Effect." They also fail to conform to FMVSS number 114, "Theft Protection and Rollaway Prevention." If a vehicle's shift cable disengages from the transmission shift lever, a driver may be unable to shift gear positions and the indicated shift position may not represent the gear position the vehicle is in. Should a disengagement occur while the vehicle is being driven, when the driver goes to stop and park the vehicle, the driver may be able to shift the lever to the "PARK" position, but the vehicle transmission may not be in the "PARK" gear position. If the vehicle is not in the "PARK" position there is a risk the vehicle will roll away as the driver and other occupants exit the vehicle or anytime thereafter. A vehicle rollaway increases the risk of injury to exiting occupants and bystanders. General Motors will notify owners, and dealers will inspect and replace any affected transmission shift cable adjusters, free of charge. The recall is expected to begin in late March 2014. General Motors' number associated with this recall is 14048. Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

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NEWS: General Motors is recalling certain 2013 Cadillac ATS and 2013 Cadillac XTS; and 2014 Chevrolet Impala vehicles.
Report Receipt Date: MAY 24, 2013 
NHTSA Campaign Number: 13V220000 
Component(s): ELECTRICAL SYSTEM , EXTERIOR LIGHTING 
Potential Number of Units Affected: 1,627 

JUNE 2013 -- General Motors LLC (GM) is recalling certain model year 2013 Cadillac ATS and model year 2013 Cadillac XTS; and model year 2014 Chevrolet Impala vehicles. On the affected vehicles, the brake lamps may intermittently flash without the brakes being applied and the cruise control may disengage. Thus, these vehicles fail to conform to the requirements of Federal Motor Vehicle Safety Standard (FMVSS) No. 108, "Lamps, reflective devices, and associated equipment." If the brake lamps flash when the vehicle is not slowing, a following driver may not adjust vehicle speed when the vehicle is in fact braking, and the brake lamps are illuminating as intended, increasing the risk of a crash. GM will notify owners, and dealers will reprogram the body control module. The recall is expected to begin June 7, 2013. GM's recall number is 13158. Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

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NEWS:  GM recalls more than 38,000 Impala police cars 
DETROIT  NEWS -- August 12, 2012

AUGUST 2012 -- General Motors is recalling more than 38,000 Chevrolet Impala police cars because a part in the front suspension can fracture and could cause a crash. The company says in government documents that the recall affects police cars from the 2008 through 2012 model years. GM says Impalas sold to the public have different suspension parts and are not affected.

GM says the front lower control arm can fracture. That could cause sudden changes in handling, and the driver may not be able to control the car, particularly at high speeds. Company spokesman says GM doesn't know of any crashes or injuries from the problem. He says parts are available, and police departments should call dealers to schedule repairs. The cars were sold in the U.S. and Canada.

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AUGUST 2012 -- General Motors (GM) is recalling certain model year 2008-2012 Chevrolet Impala police vehicles because the front lower control arms may fracture. This safety recall does not include non-police Chevrolet Impala vehicles. A broken control arm can result in the loss of control of the vehicle, increasing the risk of a crash. GM will notify owners, and dealers will replace both front lower control arms, free of charge. The safety recall is expected to begin on August 21, 2012. GM's campaign number is 12104. Owners may also contact the National Highway Traffic Safety Administration's Vehicle Safety Hotline at 1-888-327-4236 (TTY: 1-800-424-9153), or go to www.safercar.gov.   12V-377


NEWS:   GM to recall some Impala and LaCrosse models

YAHOO NEWS -- August 12,  2011 – ..DETROIT (AP) — General Motors is recalling some 2012 Chevrolet Impala and Buick LaCrosse models to fix safety problems.

GM says 11,915 Impalas are being recalled in the U.S. and Canada because a power steering fluid hose gets too close to the catalytic converter. The hose can melt, and fluid can leak and start a fire.

GM said Friday that it knows of no complaints or injuries. The large sedans were built from April 19 through July 29.

GM also is recalling 4,293 LaCrosse sedans in the U.S. and Canada to fix software that runs a computer that controls the brakes. The software may not detect a malfunctioning sensor. If the sensor fails it could change the way the car handles and cause a crash.

GM says no crashes have been reported.

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AUGUST 2011 -- GM is recalling certain model year 2012 Chevrolet Impala vehicles manufactured from April 19, 2011, through July 29, 2011. The upper power steering hose may have been misrouted so that it can come in close proximity to and/or contact the catalytic converter. With the engine on, heat from the catalytic converter may melt the power steering hose. Power steering fluid could flow onto the catalytic converter, and an engine compartment fire could occur. Gm dealers will inspect to ensure that the upper power steering hose is routed correctly and make the necessary repairs free of charge. The safety recall began on September 5, 2011.   11V-398


NEWS:   Impala owners sue GM over alleged defect causing tires to wear out

DETROIT NEWS -- July 5, 2011 – A class-action suit has been filed against General Motors Co., complaining that GM fixed rear-end problems on police versions of 2007-08 Impalas, but not those owned by some 400,000 other drivers.

The problem, according to the lawsuit filed in federal court in Detroit, causes owners to burn through rear tires.

The suit was brought on behalf of a Pennsylvania woman and wants GM to replace potentially faulty rear suspension rods. The Detroit-based automaker sold 423,000 Impalas over the two-year period.

The suit — if successful — could cost GM millions of dollars in replaced tires and parts. It's the latest challenge by owners to automakers who limit the scope of auto recalls or service campaigns. It's also sparked dozens of angry complaints from owners.

Americans spend about $20 billion annually on about 200 million replacement tires, according to a 2006 government report. Alignments and other related issues add billions in annual repair costs to the nation's more than 250 million vehicles on the roads.

The only owner currently named in the suit, ..., of Blakely, Pa., bought a new Chevrolet Impala in February 2008 and said the tires wore out within 6,000 miles. The GM dealer replaced the tires and provided an alignment, but didn't disclose the spindle rod issue, the owner said. According to the suit, GM issued a service bulletin in 2008 for police versions of the Impala.

Last November, the owner couldn't pass an annual inspection without getting another set of rear tires — even though the vehicle had fewer than 25,000 miles.

"Despite having knowledge of this premature wear problem, (GM) has not recalled the subject cars, which has required class members to pay the cost of fixing the defective spindle rods as well as for replacement tires and realignment," alleges the lawsuit, filed last week.

In its July 2008 bulletin, GM told its dealers to replace the rods, align the rear wheels and, if necessary, replace the rear tires. Police agencies that had replaced rear tires themselves could seek reimbursement for a year.

GM spokesman ..declined to comment on the suit because the automaker hadn't reviewed it. GM spokeswoman .. declined to comment on the suit, but said the police version of the Impala was different from those sold to others. It has a special electrical system and special suspension system, she said, to accommodate law enforcement needs.

A lawyer representing the owners, said police Impalas were not significantly different from those sold to the general public when it came to the rear tires and performance of rods. "We don't think there's a meaningful difference in terms of the defect," the laywer said Friday.

Lawyers for the owner cite numerous complaints to the National Highway Traffic Safety Administration and message boards such as Edmunds.com, carcomplaints.com and aboutautomobile.com. The government has never opened a formal investigation into the 2007 or 2008 Impala.

A complaint filed with the NHTSA in March said the owner of a 2007 Impala replaced tires twice in less than two years. The owner also filed a complaint with GM.

"Was told by my dealership that GM knows about this problem and has come out with a … kit to fix problem, but I had to purchase it," the owner wrote. "Excessive wear is a safety problem and I guess people have to die for action to be taken."

Another complaint, also filed with the NHTSA in March, said the tires wore out in just 6,000 miles.

"The vehicle has 45,000 miles on it and this is the second set of tires in 6,000 miles," the complaint said.

One complaint said the owner had replaced tires three times on a 2008 Impala LTZ with 41,000 miles. "This is the first Chevy Impala I have owned," the complainant wrote in August 2010. "Was completely satisfied with my Pontiacs."

The Georgia owner of a 2008 Impala LTZ who bought the car in October 2009 said he had a blowout in Bainbridge, Pa., in February 2010 — "nearly causing a crash" — after driving fewer than 11,000 miles on a new set of tires. "There is no way possible that I should have to be replacing two worn-out tires within 10,829 miles," he wrote. "This is unheard of."

Sean Kane, who heads the auto safety group Safety Research & Strategies, which often works with plaintiff's attorneys, said automakers frequently look to reduce repair and recall costs.

"It's not uncommon to see automakers try to limit the fix. They may look to take care of the biggest part of the problem if it will save money," Kane said

MORE RECALL INFO:  Chevrolet Impala


OCTOBER 2010 -- GM is recalling certain model year 2009-2010 Chevrolet Impalas for failing to comply with the requirements of Federal Motor Vehicle Safety Standard No. 210, "Seat Belt Assembly Anchorages." The front safety belt webbing may not have been properly secured to the lap belt anchor pretensioner mounted to the side of the seat nearest the door. The safety belt may not restrain the occupant as intended during a crash, which could result in injury to the occupant. Dealers will inspect both front safety belts for proper installation of the anchors to the pretensioners and, if necessary, reinstall the anchors. This service will be performed free of charge. The safety recall began on October 26, 2010.   10V-480


NEWS:   GM recalls 300,000 Impalas over seat belt problem

YAHOO NEWS -- October 15, 2010 – General Motors is recalling more than 300,000 Chevrolet Impala sedans because the seat belts may fail to restrain people in the front seats during a crash.

The National Highway Traffic Safety Administration says on its website that the front-seat belt webbing may not be secured properly to a lap belt anchor on the side of the seat near the doors.

The recall affects Impalas from the 2009 and 2010 model years.

Dealers will inspect how the belts are anchored. The will reinstall the anchors if needed at no cost to the owners.

MORE RECALL INFO:   Chevrolet Impala


OCTOBER 2008 -- GM is recalling 79 MY 2009 Chevrolet Impala vehicles. Some of these vehicles have a passenger-side front air bag inflator that could fracture at an inflator tube during a deployment. During a passenger-side air bag deployment, pieces of the inflator tube could strike and injure vehicle occupants and the air bag cushion would not inflate fully, reducing the capability of the bag to protect the passenger. Dealers will install a new passenger-side front air bag. The recall began on October 10, 2008.  08V517

 
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