Chevrolet Impala Recall Information
NEWS: GM recalls more than 38,000 Impala police cars
AUGUST 2012 -- General Motors is recalling more than 38,000 Chevrolet Impala police cars because a part in the front suspension can fracture and could cause a crash. The company says in government documents that the recall affects police cars from the 2008 through 2012 model years. GM says Impalas sold to the public have different suspension parts and are not affected.
GM says the front lower control arm can fracture. That could cause sudden changes in handling, and the driver may not be able to control the car, particularly at high speeds. Company spokesman says GM doesn't know of any crashes or injuries from the problem. He says parts are available, and police departments should call dealers to schedule repairs. The cars were sold in the U.S. and Canada.
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AUGUST 2012 -- General Motors (GM) is recalling certain model year 2008-2012 Chevrolet Impala police vehicles because the front lower control arms may fracture. This safety recall does not include non-police Chevrolet Impala vehicles. A broken control arm can result in the loss of control of the vehicle, increasing the risk of a crash. GM will notify owners, and dealers will replace both front lower control arms, free of charge. The safety recall is expected to begin on August 21, 2012. GM's campaign number is 12104. Owners may also contact the National Highway Traffic Safety Administration's Vehicle Safety Hotline at 1-888-327-4236 (TTY: 1-800-424-9153), or go to www.safercar.gov. 12V-377
YAHOO NEWS -- August 12, 2011 – ..DETROIT (AP) — General Motors is recalling some 2012 Chevrolet Impala and Buick LaCrosse models to fix safety problems.
GM says 11,915 Impalas are being recalled in the U.S. and Canada because a power steering fluid hose gets too close to the catalytic converter. The hose can melt, and fluid can leak and start a fire.
GM said Friday that it knows of no complaints or injuries. The large sedans were built from April 19 through July 29.
GM also is recalling 4,293 LaCrosse sedans in the U.S. and Canada to fix software that runs a computer that controls the brakes. The software may not detect a malfunctioning sensor. If the sensor fails it could change the way the car handles and cause a crash.
GM says no crashes have been reported.
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AUGUST 2011 -- GM is recalling certain model year 2012 Chevrolet Impala vehicles manufactured from April 19, 2011, through July 29, 2011. The upper power steering hose may have been misrouted so that it can come in close proximity to and/or contact the catalytic converter. With the engine on, heat from the catalytic converter may melt the power steering hose. Power steering fluid could flow onto the catalytic converter, and an engine compartment fire could occur. Gm dealers will inspect to ensure that the upper power steering hose is routed correctly and make the necessary repairs free of charge. The safety recall began on September 5, 2011. 11V-398
DETROIT NEWS -- July 5, 2011 – A class-action suit has been filed against General Motors Co., complaining that GM fixed rear-end problems on police versions of 2007-08 Impalas, but not those owned by some 400,000 other drivers.
The problem, according to the lawsuit filed in federal court in Detroit, causes owners to burn through rear tires.
The suit was brought on behalf of a Pennsylvania woman and wants GM to replace potentially faulty rear suspension rods. The Detroit-based automaker sold 423,000 Impalas over the two-year period.
The suit — if successful — could cost GM millions of dollars in replaced tires and parts. It's the latest challenge by owners to automakers who limit the scope of auto recalls or service campaigns. It's also sparked dozens of angry complaints from owners.
Americans spend about $20 billion annually on about 200 million replacement tires, according to a 2006 government report. Alignments and other related issues add billions in annual repair costs to the nation's more than 250 million vehicles on the roads.
The only owner currently named in the suit, ..., of Blakely, Pa., bought a new Chevrolet Impala in February 2008 and said the tires wore out within 6,000 miles. The GM dealer replaced the tires and provided an alignment, but didn't disclose the spindle rod issue, the owner said. According to the suit, GM issued a service bulletin in 2008 for police versions of the Impala.
Last November, the owner couldn't pass an annual inspection without getting another set of rear tires — even though the vehicle had fewer than 25,000 miles.
"Despite having knowledge of this premature wear problem, (GM) has not recalled the subject cars, which has required class members to pay the cost of fixing the defective spindle rods as well as for replacement tires and realignment," alleges the lawsuit, filed last week.
In its July 2008 bulletin, GM told its dealers to replace the rods, align the rear wheels and, if necessary, replace the rear tires. Police agencies that had replaced rear tires themselves could seek reimbursement for a year.
GM spokesman ..declined to comment on the suit because the automaker hadn't reviewed it. GM spokeswoman .. declined to comment on the suit, but said the police version of the Impala was different from those sold to others. It has a special electrical system and special suspension system, she said, to accommodate law enforcement needs.
A lawyer representing the owners, said police Impalas were not significantly different from those sold to the general public when it came to the rear tires and performance of rods. "We don't think there's a meaningful difference in terms of the defect," the laywer said Friday.
Lawyers for the owner cite numerous complaints to the National Highway Traffic Safety Administration and message boards such as Edmunds.com, carcomplaints.com and aboutautomobile.com. The government has never opened a formal investigation into the 2007 or 2008 Impala.
A complaint filed with the NHTSA in March said the owner of a 2007 Impala replaced tires twice in less than two years. The owner also filed a complaint with GM.
"Was told by my dealership that GM knows about this problem and has come out with a … kit to fix problem, but I had to purchase it," the owner wrote. "Excessive wear is a safety problem and I guess people have to die for action to be taken."
Another complaint, also filed with the NHTSA in March, said the tires wore out in just 6,000 miles.
"The vehicle has 45,000 miles on it and this is the second set of tires in 6,000 miles," the complaint said.
One complaint said the owner had replaced tires three times on a 2008 Impala LTZ with 41,000 miles. "This is the first Chevy Impala I have owned," the complainant wrote in August 2010. "Was completely satisfied with my Pontiacs."
The Georgia owner of a 2008 Impala LTZ who bought the car in October 2009 said he had a blowout in Bainbridge, Pa., in February 2010 — "nearly causing a crash" — after driving fewer than 11,000 miles on a new set of tires. "There is no way possible that I should have to be replacing two worn-out tires within 10,829 miles," he wrote. "This is unheard of."
Sean Kane, who heads the auto safety group Safety Research & Strategies, which often works with plaintiff's attorneys, said automakers frequently look to reduce repair and recall costs.
"It's not uncommon to see automakers try to limit the fix. They may look to take care of the biggest part of the problem if it will save money," Kane said
MORE RECALL INFO: Chevrolet Impala
OCTOBER 2010 -- GM is recalling certain model year 2009-2010 Chevrolet Impalas for failing to comply with the requirements of Federal Motor Vehicle Safety Standard No. 210, "Seat Belt Assembly Anchorages." The front safety belt webbing may not have been properly secured to the lap belt anchor pretensioner mounted to the side of the seat nearest the door. The safety belt may not restrain the occupant as intended during a crash, which could result in injury to the occupant. Dealers will inspect both front safety belts for proper installation of the anchors to the pretensioners and, if necessary, reinstall the anchors. This service will be performed free of charge. The safety recall began on October 26, 2010. 10V-480
YAHOO NEWS -- October 15, 2010 – General Motors is recalling more than 300,000 Chevrolet Impala sedans because the seat belts may fail to restrain people in the front seats during a crash.
The National Highway Traffic Safety Administration says on its website that the front-seat belt webbing may not be secured properly to a lap belt anchor on the side of the seat near the doors.
The recall affects Impalas from the 2009 and 2010 model years.
Dealers will inspect how the belts are anchored. The will reinstall the anchors if needed at no cost to the owners.
MORE RECALL INFO: Chevrolet Impala
OCTOBER 2008 -- GM is recalling 79 MY 2009 Chevrolet Impala vehicles. Some of these vehicles have a passenger-side front air bag inflator that could fracture at an inflator tube during a deployment. During a passenger-side air bag deployment, pieces of the inflator tube could strike and injure vehicle occupants and the air bag cushion would not inflate fully, reducing the capability of the bag to protect the passenger. Dealers will install a new passenger-side front air bag. The recall began on October 10, 2008. 08V517