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Infiniti JX Recall Information


NEWS: Nissan is recalling 3,278,983 vehicles; AIR BAGS 
Report Receipt Date: APR 26, 2016 
NHTSA Campaign Number: 16V244000 
Component(s): AIR BAGS 
Potential Number of Units Affected: 3,278,983 

APRIL 2016 -- Nissan North America, Inc. (Nissan) is recalling certain model year 2016-2017 Nissan Maxima, 2013-2016 Nissan Altima, NV200, LEAF, Sentra, and Pathfinder, 2014-2016 Nissan NV200 Taxi, Infiniti QX60, QX60 Hybrid, and Q50 Hybrid, 2014-2017 Nissan Rogue and Infiniti Q50, 2015-2016 Nissan Murano, Murano Hybrid, and Chevrolet City Express, 2014-2015 Nissan Pathfinder Hybrid, and 2013 Infiniti JX35 vehicles. In these vehicles, the front seat passenger Occupant Classification System (OCS) may incorrectly classify an adult passenger as a child or classify the seat as empty despite it being occupied. As a result, the passenger frontal air bag may be turned off and not deploy in the event of a crash. If the passenger frontal air bag does not deploy as intended in the event of a crash, the passenger is at an increased risk of injury. Nissan will notify their owners. Chevrolet City Express owners will be notified by General Motors. Dealers will reprogram the Air Bag Control Unit (ACU) and OCS Electronic Control Unit (ECU) in Altima, Maxima, Murano, Rogue, and Sentra vehicles, and replace the OCS ECU in LEAF, NV200, NV200 Taxi, Pathfinder, Infiniti Q50, JX35, and QX60 and Chevrolet City Express vehicles, free of charge. The manufacturer has not yet provided a notification schedule. Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

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NEWS: Nissan is recalling certain 2013-2015 Altima and Pathfinder vehicles, 2013-2014 Nissan Sentra vehicles, 2013 Infiniti JX35 vehicles, 2014-2015 Infiniti QX60 vehicles and 2014 Infiniti QX60 Hybrid vehicles; AIR BAGS 
Report Receipt Date: OCT 20, 2015 
NHTSA Campaign Number: 15V681000 
Component(s): AIR BAGS 
Potential Number of Units Affected: 919  

NOV 2015 -- Nissan North America, Inc. (Nissan) is recalling certain model year 2013-2015 Altima and Pathfinder vehicles, 2013-2014 Nissan Sentra vehicles, 2013 Infiniti JX35 vehicles, 2014-2015 Infiniti QX60 vehicles and 2014 Infiniti QX60 Hybrid vehicles. The affected vehicles received an incorrect occupant classification system (OCS) control unit during a repair. These OCS control units may incorrectly classify the front passenger seat as empty, when it is occupied by an adult. If the OCS does not detect an adult occupant in the passenger seat, the passenger air bag would be deactivated. Failure of the passenger airbag to deploy during a crash (where deployment is warranted) could increase the risk of injury to the passenger. Nissan will notify owners, and dealers will update the OCS software, free of charge. The recall is expected to begin in November 2015. Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

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NEWS: Nissan is recalling certain 2013-2014 Nissan Pathfinder and Infiniti JX35 and 2014 Infiniti QX60 vehicles: STRUCTURE
Report Receipt Date: JAN 26, 2015 
NHTSA Campaign Number: 15V033000 
Component(s): STRUCTURE 
Potential Number of Units Affected: 170,665 

JANUARY 2015 -- Nissan North America, Inc. (Nissan) is recalling certain model year 2013-2014 Nissan Pathfinder vehicles manufactured June 20, 2012, to November 18, 2013, 2014 Nissan Pathfinder Hybrid vehicles manufactured July 18, 2013, to November 18, 2013, 2013 Infiniti JX35 vehicles manufactured November 29, 2011, to June 14, 2013, and 2014 QX60 vehicles manufactured May 16, 2013, to November 18, 2013, and 2014 Infiniti QX60 Hybrid vehicles manufactured July 18, 2013, to November 18, 2013. In the affected vehicles the hood release cable assembly may have been installed incorrectly preventing the latching claw from fully engaging. The secondary latch may remain in the open position when the hood is closed. If the primary hood latch is released and the secondary latch fails during operation of the vehicle, it could cause the hood to open during vehicle operation impairing the drivers vision, increasing the risk of a vehicle crash. Nissan will notify owners, and dealers will modify the angle of the hood release mechanism to provide additional length to the release cable, free of charge. The manufacturer has not yet provided a notification schedule. Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

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NEWS: Nissan is recalling certain 2001-2003 Maxima, Pathfinder, and Infiniti I35; 2002-2003 Infiniti QX4; and 2003 Infiniti FX35 and FX45 and possibly certain Sentra vehicles
Report Receipt Date: APR 12, 2013 
NHTSA Campaign Number: 13V136000 
Component(s): AIR BAGS 
Potential Number of Units Affected: 265,362 

APRIL 2013 -- Nissan is recalling certain model year 2001-2003 Maxima, Pathfinder, and Infiniti I35; model year 2002-2003 Infiniti QX4; and model year 2003 Infiniti FX35 and FX45 and possibly certain Sentra vehicles to address a safety defect in the passenger side frontal air bag which may produce excessive internal pressure causing the inflator to rupture upon deployment of the air bag. This recall addresses both the passenger side frontal air bags that were originally installed in the vehicles, as well as replacement air bags that may have been installed as replacement service parts. A replacement air bag may have been installed, as one example, if a vehicle had been in a crash necessitating the replacement of the passenger side frontal air bag. In the event of a crash necessitating deployment of the passenger's frontal air bag, the inflator could rupture with metal fragments striking and potentially seriously injuring the passenger seat occupant or other occupants. Owners of all vehicles on which a defective air bag may have been installed either as original equipment, or as a replacement, will be notified. Dealers will inspect vehicles, and where a defective air bag inflator is identified, the inflator will be replaced, free of charge. The manufacturer has not yet provided the agency with a notification schedule. Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

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NEWS: Nissan is recalling 2013 Altima, LEAF, Pathfinder, Sentra, and Infiniti JX35 vehicles
Manufacturer: Nissan North America, Inc
NHTSA Campaign ID number: 13V069000  @  www.Safercar.Gov
Report Receipt Date: MAR 01, 2013 
Component(s):  AIR BAGS 
Potential Number of Units Affected: 0

MARCH 2013 -- Nissan is recalling certain model year 2013 Altima, LEAF, Pathfinder, Sentra, and Infiniti JX35 vehicles. Sensors within the passenger Occupant Detection System (ODS) may have been manufactured out of specification. This may cause the system to malfunction and permanently suppress the passenger airbag. If the vehicle is involved in a crash necessitating airbag deployment and the passenger airbag is suppressed, there may be an increased risk of personal injury. Nissan will notify owners, and dealers will inspect the ODS sensors and replace them as neccessary, free of charge. The recall is expected to begin in early April 2013. Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov. 13V069000

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NEWS:  Nissan recalling 2013 Infiniti JX35 SUVs to fix gas gauges 
DETROIT NEWS -- August 27, 2012

AUGUST 2012 -- Nissan recalling 2013 Infiniti JX35 SUVs to fix gas gauges

Nissan is recalling about 7,800 Infiniti SUVs because the fuel gauges can show gas in the tank when there isn't any.

The recall affects the JX35 from the 2013 model year.

A tube inside the gas tank could be in the wrong place. That could prevent a float from dropping as fuel is used, causing an inaccurate reading on the dashboard fuel gauge.  The SUVs could run out of gas unexpectedly, increasing the risk of a crash, says the National Highway Traffic Safety Administration.  Nissan will fix the problem for free. Owners will be notified by mail, and repairs are expected to start Sept. 4.

The SUVs were built from Feb. 15, 2012 through June 22.

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AUGUST 2012 -- Nissan is recalling certain model year 2013 Infiniti JX35 vehicles manufactured from February 15, 2012, through June 22, 2012. Due to an assembly issue, the fuel transfer tube may be misrouted inside the fuel tank. As a result, the fuel level float may be prevented from dropping as the fuel is consumed and the fuel guage may read a fuel level higher than actually exists. If the fuel guage does not accurately show when the tank is becoming empty, the vehicle may run out of gas unexpectedly, stalling, and increasing the risk of a crash. Nissan will notify owners, and dealers will inspect and re-route the fuel transfer tube and install a new O-ring, free of charge. The recall is expected to begin September 4, 2012. Customers may contact the National Highway Traffic Safety Administration's Vehicle Safety Hotline at 1-888-327-4236 (TTY: 1-800-424-9153); or go to http://www.safercar.gov   12V-398


NEWS:  Brake complaints prompt fed investigation of 2013 Infiniti JX35, faulty intelligent brake-assist system 
DETROIT  NEWS -- August 2, 2012

AUGUST 2012 -- Federal safety investigators have opened an investigation into whether automatic braking systems in the 2013 Infiniti JX35 may activate the brakes when there is no emergency.

The new safety technology is billed as way to prevent distracted or inattentive drivers from crashes, and is being added to luxury vehicles.

The National Highway Traffic Safety Administration said in a notice posted on its website this week that it is opening a preliminary investigation into 8,000 Infiniti crossovers after receiving two complaints of false application of emergency braking.

The consumers allege that the intelligent brake-assist system inappropriately activated emergency braking autonomically, bringing the vehicles to immediate and complete stops. Both drivers said the incidents occurred on bridges, and suggested the sensor may have halted the vehicles because of the amount of metal in the bridge.

One owner said a new JX35 was purchased in April, and a month later the intelligent "brake assist suddenly stopped my car to a complete stop on a bridge. There were no cars in front of me and luckily the car behind me wasn't driving too close to me or I would have been hit."

The owner was with a 2-year-old daughter at the time of the incident. The owner said after the dealership deactivated the system, the same problem occurred on the same bridge two weeks later.

The owner said the dealership kept the car for 28 days to study it and the software along with technicians from Bosch and Infiniti.

The owner was able to get a full refund for the vehicle, and asserted that the dealership was able to repeat the defect. "I am unsettled knowing this can happen to someone else," the complaint said.

NHTSA doesn't make public the names or locations of the complaints.

A second owner reported leasing a JX in June. The pregnant mother of two said she bought it because of its many safety features.

She asked the dealership to deactivate the feature because "when the vehicle stops, it jerks the seatbelt tight and I don't want that risk to my unborn child unless an accident is actually about to occur."

Just 12 days later, the owner was driving with her 7-year-old when she drove over a bridge and the vehicle came to a "dead stop and all of our seatbelts locked up."

The owner said the dealer responded that "this is a known problem and Infiniti is working on a fix."

The owner said the bridge is the culprit because it has too much metal and sets off the sensor. "I will not drive this vehicle and it jeopardizes the lives of my family and others," she said.

Nissan spokesman Steve Yaeger said the automaker is aware of the two incidents reported to NHTSA, and said they both occurred at the same bridge. He declined to identify the bridge.

"We've got engineers looking at the issue. They are looking at a solution," Yaeger said. He said "the system works" and asserted the issue is not a safety matter. Nissan is not warning drivers to avoid the bridge or issuing a recall to address the problem."

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