2017 Chrysler Pacifica Recall

RECALL: Fiat Chrysler recalls 162,000 Pacifica minivans over glitch that may cause stall

Report Receipt Date: JAN 14, 2018
NHTSA Campaign Number: TBA
Potential Number of Units Affected: 154,000


JANUARY 2018 — WASHINGTON (Reuters) – Fiat Chrysler Automobiles NV said on Friday it was recalling more than 162,000 2017 Chrysler Pacifica minivans because a software glitch may cause the vehicles to stall.

The Italian-American automaker said one accident had potentially been linked to the defect. Under a rare set of conditions, a vehicle’s engine control module may incorrectly assess the engine’s operating status and cause it to stall, Fiat Chrysler said.

Dealers will update the engine control software, the company said, adding that most incidents associated with the glitch took place at low speeds or when the vehicles were starting up.

The Center for Auto Safety, a consumer advocacy group, petitioned the U.S. National Highway Traffic Safety Administration in November to investigate the issue after it said at least 50 owners had reported stalling in new Pacifica minivans. The agency asked Fiat Chrysler to answer questions about the stalling last month.

Fiat Chrysler said it had begun investigating the issue before the petition was filed.

The recall includes nearly 154,000 vehicles in the United States and more than 8,000 others around the world, but the company did not immediately say when the new software would be available.

Hybrid gas-electric versions of the minivans are not included in the recall.

Free Case Review

It has come to our attention that some owners of 2017 Chrysler Pacifica automobiles have experienced transmission, engine, and/or electrical problems.

Complaints include: service transmission light, transmission hesitates and jerks, speed control problems engine stalls, engine won’t start, check engine light, electrical problems.

For a free consultation regarding your rights as a consumer or to see if your vehicle qualifies for a refund or money damages, please contact us directly at 1-888-453-6667 or simply fill-out the questionnaire below!

[si-contact-form form=’1′]

If you have had problems with your vehicle, you may be entitled to a vehicle refund or money damages, plus payment of your attorney fees.

Many owners are not aware of their rights. For Twenty-Seven years, Consumer Legal Services, P.C. has advised and counseled consumers with vehicle defects and we have successfully settled tens of thousands of cases in favor of our clients.