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Lincoln Aviator buyers have horror stories with 2020 Models

NOVEMBER 2019Detroit Free Press — The high-profile Aviator was the focus of two recalls in August, one related to “unintended vehicle movement” while parked; the other involving seats that “may not adequately restrain an occupant in a crash.” In addition, consumer safely alerts from the company noted, vehicles may have instrument clusters that disable warning alerts and fail to display gear positions — drive, reverse, park, neutral. Federal safety regulations require gear positions to be displayed when a vehicle is not in park.

Ford in October acknowledged problems with the Chicago plant, which was retooled last year and is building the Explorer, Aviator and Police Interceptor. In discussing its third-quarter earnings, Ford acknowledged “we took on too much” with the overhaul of the old plant combined with launching three fully redesigned models at once.

The company declined to provide specific data on Aviator replacement but said Lincoln works to address individual concerns as they arise.

Ford said this week that its Chicago Assembly Plant is fully up and running and Aviators and Ford Explorers are being shipped directly to dealers.

However, Ford said, Ford continues “performing additional quality inspections as needed on some Ford Explorers, Lincoln Aviators and Police Interceptors at Flat Rock Assembly Plant to ensure these vehicles are built with the quality our customers expect.”

The company has shipped thousands of vehicles to Flat Rock, south of Detroit, from Chicago for post-production checks and fixes.

Since August, Ford recalls have included its 2020 Ford Expedition, 2020 Ford F-150, 2020 Ford F-Series Super Duty, 2020 Ford Explorer and 2020 Lincoln Aviator.    READ MORE >>

Mysterious problems: Delivery of 2020 Ford Explorer, Lincoln Aviator disrupted 

Luxury SUV: Some Lincoln Aviator owners battle serious problems

Some Lincoln Aviator owners battle serious problems with luxury SUV

October 2019 –  Detroit Free Press – With just 1,899 Lincoln Aviator luxury SUVs sold since their debut in August, some owners report problems ranging from the emergency brake unexpectedly taking hold while they are driving to passenger-assist alarms going off randomly and a dashboard screen that scrambles information.

“When you get in, the speedometer and tachometer kind of goes berserk,” said the director of auto testing at Consumer Reports. “While driving, all of a sudden the digital gauge cluster seems to be having huge problems. For the first couple of miles, it’s hard to see what you’re doing.”

Ford Motor Co. confirmed this week that Aviators are being shipped from the Chicago Assembly Plant directly to dealers now, though the company acknowledged that a number of Aviators shipped 270 miles by truck to the Flat Rock Assembly Plant remain there for post-production troubleshooting.

An estimated 1,500 vehicles — 2020 Lincoln Aviator, 2020 Ford Explorer and Ford Police Interceptor — remained at or near the plant south of Detroit for quality review in recent days, sources close to the situation told the Detroit Free Press on Wednesday. “The Aviators and police (vehicles) were tagged as ‘high priority’ back in mid-July, although there are still quite a few of those Lincolns,” one person on site said.  READ MORE >>

Ford recalls 2020 Explorer, Lincoln Aviator

The vehicles may be missing a part that keeps the car from moving while parked

August 2019 –  Detroit Free Press – Ford Motor Co. issued a safety alert for the 2020 Explorer and Lincoln Aviator SUVs on Wednesday, noting that the vehicles may be missing a part that keeps the car from moving while parked, “increasing the risk of crash.”

The company said in a news release that the vehicles may be missing the manual park release cover, which is not a minor issue.

“Federal Motor Vehicle Safety Standards require the manual park release cover be in place and only removable with a tool. If the cover is not installed, the manual park release lever may be inadvertently activated, which could result in unintended vehicle movement if the electronic park brake is not applied,” Ford said in its release.  Ford spokeswoman noted, “This is a safety compliance recall, vehicles are safe to drive.

Instrument Custer – No warning Alerts – No Gear Position

Also, the instrument cluster of affected vehicles may be in factory mode, which disables warning alerts and chimes, and does not display the gear positions and which gear — drive, reverse, park, neutral — is selected, the Ford alert said.

Federal safety regulations require the gear positions and selected gear to be displayed whenever the shifter is not in park.

Ford said it is aware of one report of an accident occurring during vehicle transport within the production process. The incident resulted in only vehicle damage, Ford said.

The recall affects 13,896 vehicles in the United States and 239 in Canada.

Ford dealers will inspect the vehicle for the manual park release cover and install one, if necessary, the company said. Dealers will also verify the instrument cluster is out of factory mode and clear any diagnostic codes. The Ford reference number for this recall is 19C06.

Ford Explorer Steering Recall

This isn’t the first alert for Explorer owners this summer. Ford issued a recall on June 12 for vehicles built in 2011-17 because of a safety issue.

“Vehicles that are exposed to frequent full rear suspension articulation (jounce and rebound) may experience a fractured rear suspension toe link. A fracture of a rear toe link significantly diminishes steering control, increasing the risk of a crash,” the company said in its release.

One customer reported hitting a curb when the toe link broke, Ford said. The company is not aware of any reports of injury related to this condition in markets included in this action, it said.

This action affects approximately 1.2 million vehicles in the United States and federalized territories.

Affected vehicles were built at Chicago Assembly Plant, May 17, 2010 to Jan. 25, 2017.

Dealers will remove and replace the affected parts and align the rear suspension. The Ford reference number for this recall is 19S17.

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