NEWS: Headline and Description
GM must face big class action over faulty transmissions
Includes 800,000 vehicles: Here are the models involved
SEPTEMBER 2024 — autoblog.com — General Motors (GM) was ordered by a federal appeals court to face a class action claiming it violated laws of 26 U.S. states by knowingly selling several hundred thousand cars, trucks and SUVs with faulty transmissions.
The 6th U.S. Circuit Court of Appeals said a lower court judge had discretion to let drivers sue in groups over Cadillac, Chevrolet and GMC vehicles equipped with 8L45 or 8L90 eight-speed automatic transmissions, and sold in the 2015 through 2019 model years.
Drivers said the vehicles shudder and shake in higher gears, and hesitate and lurch in lower gears, even after repair attempts. They also accused GM of telling dealers to provide assurance that harsh shifts were “normal.”…..The GM litigation covers about 800,000 vehicles, including 514,000 in the certified classes.
Vehicles include the Cadillac CTS, CT6 and Escalade; Chevrolet Camaro, Colorado, Corvette and Silverado; and GMC Canyon, Sierra and Yukon, among others.
SECTION #1: Headline and Description
Chevrolet-GMC-Cadiillac owners report Engine and Transmission Problems
Have you experienced Engine or Transmission problems with your 2023-2024 Chevrolet-GMC-Cadiillac?
Have you experienced Loss of Power, Engine Stalling, Delayed Engagement, Hard Shifts or Transmission Vibration when driving?
Engine and transmission issues are among the top complaints received by the NHTSA from vehicle owners.
These are common problems and you may be entitled to a vehicle refund, money damages or a replacement vehicle.
SECTION #2: Vehicle Problems
We can help if you are an owner of a 2023-2024 Chevrolet-GMC-Cadillac with any of the following common problems.
- Engine ‘No Start’
- Engine malfunctions
- Transmission malfunctions
- Loss of power, no acceleration
- Delayed Engagement
- Engine Stalling
- Hard Shifts
- Transmission Vibration
- Check engine light on
- Diesel Problems
- EV & Battery problems
- Electrical Problems
- Out of service due to repair delays
- Do not Drive notice
- Do not park inside warning
- Fire risk warning
SECTION #3: Vehicle Brands & Models
The 2023-2024 model year vehicles are as follows:
GENERAL MOTORS
CHEVROLET ICE
- Chevrolet Blazer
- Out of service due to repair delays
- Transmission Repairs
- Transmission hesitating when shifting.
- Engine light on dash when driving.
- Engine Oil leaks
- Check engine light is on
- Engine light came/Vehicle stalled out
- Acceleration from stops the car will hesitate and be sluggish
- Vehicle is running rough.
- Reduced power notification
- rough start and a low rumble noise in the vehicle
- TRANSMISSION: The vehicle will not go into reverse.
- TRANSMISSION/ENGINE: check engine light is on and the vehicle ran rough on the highway
- vehicle would not accelerate
- ELECTRICAL: The customer states the instrument cluster is going black.
- A/C does not function after recent repairs. Blows warm air.
- COOLING SYSTEM: Checked for possible coolant leak.
- Smells like burning coolant.
- Coolant Low, can’t find leak
- Chevrolet Colorado
- Out of service due to repair delays
- engine will not start
- Check for battery going dead overnight
- Infotainment screen will read intermittently
- dash reads service brake assist system
- A-pillar trim piece out of place
- forward front collision alert system set to far
- frequent false change alerts
- infotainment and radio will sometimes stay on
- wireless phonecharging pad no longer works
- main screen will sometimes flicker
- front crash detection & side view detection sensors continue to go off
- vehicle says key fob not detected
- vehicle will automatically brake at random
- issues with crash detection system
- vehicle is running rough
- infotainment system is glitching
- engine oil pressure is spiking
- TRANSMISSION: Transmission slips in first gear when cold after sitting for 2 hours
- ELECTRICAL: Radio will not hold when setting rear speakers only
- ELECTRICAL: When volume is on with OnStar unable to adjust louder
- TRANSMISSION: When vehicle is cold, sits at least 2 hours, it will bog down or stumble between 1st and 2nd gear
- TRANSMISSION: Transmission has delayed 1-2 shift after cold start.
- TRANSMISSION: Vehicle bogs down on 1-2 shift, first after sitting for 4 hours or more, the colder it is the worse it is
- Chevrolet Corvette
- ENGINE: While driving, the vehicle overheated.
- ENGINE: The check engine light is on.
- TRANSMISSION: When going into gear, it feels like the transmission is slipping.
- ELECTRICAL: After leaving the vehicle sitting for at least 8 hours when coming back to vehicle the next day, has to disconnect battery wit for at least 5 minutes and reconnect for the vehicle to start
- ENGINE: Check engine light is on
- TRANSMISSION: Vehicle jerks into gear once the vehicle is warmed up.
- HVAC: A/C is blowing warm air.
- vehicle out of service
- BRAKES: Squeaking noise from front when low speed braking after driving for a while
- BRAKES: Loud squeal/screech noise from brakes when apply coming to stop.
- WINDOW: Right front window will drop down 2-3 inches just after it is rolled all the way up.
- WINDOW: Right front window will drop down 2-3 inches just after it is rolled all the way up.
- WATERLEAK: Water leaks from roof. Most from front edge in rain and car wash. Come from rear edge of roof top. Center around mirror area and left side front by door.
- BRAKES: Road test vehicle for any brake squeaking.
- WINDOW: Right front power window will bounce back after rolling all the way up, drop few inches, intermittent, at times will occur 2-3 times in a row.
- WINDOW: Driver window makes noise when rolled all the way down. Pop noise heard when at bottom, intermittent.
- BRAKES: Inspect for squeaking noise heard from possible right rear wheel, brake area when rolling, first taking off, low speeds.
- Chevrolet Equinox
- NOISE: There is a low frequency reverberating booming sound in the cabin of the vehicle while driving at slow down to a light around 38-40mph and on a light load acceleration.
- ELECTRICAL: Remote start inoperable on first start in the morning with the app on his phone. Takes multiple attempts.
- VIBRATION: There is a vibration while driving at 40mph that can be felt when he leans on the driver door.
-5 days out of service. - NOISE: Booming noise at about 1300RPMS when happening vehicle shutters and shakes.
- NOISE: Vehicle has chirping noise for about 7 seconds then hears it while driving, comes and goes(radio off).
- RECALL: N232416860-Owner manual page.
-5 days out of service. - NOISE: There is a boom at around 1300RPMS when this happens it feels like the vehicle will shut off.
- NOISE: There is a quiet screeching intermittently happening while driving.
-5 days out of service. - NOISE: There is a low frequency reverberating booming sound in the cabin of the vehicle. Happens best around 1300RPMS
- DOOR: Driver door makes a popping noise at the door check hinge area especially when cold.
-5 days out of service. - NOISE: Once the vehicle gets up to 12k-13k RPMS there is a booming noise from the engine area and the vehicle feels like it wants to shut down like its starving for fuel. This concern continues until a change in RPMS.
-11 days out of service and counting. - STEERING: While driving intermittently the steering goes out and the ESC light comes on. 4 DAYS OUT OF SERVICE
- POWER STEERING: Service the power steering message and the SEC light coming on while driving and the steering gets very stiff. 28 DAYS OUT OF SERVICE
- HVAC: The heat does not get warm on the driver side vents until after about 80 degrees and even then it will intermittently go cold. Passenger side normally stays warm and correct temp but driver side face vents do not. -44 Days out of service
- TRIM: Passenger front body side weatherstrip has an imperfection up on top.
- TRIM: Passenger side lower dash where glovebox is does not sit flush and is pushed out.
- TRIM: Driver seat has abnormal wear.
- TRIM: Passenger seat fabric is not formed to the seat properly.
- RATTLE: Passenger side back door rattle.
- TRIM: Volume control on steering wheel is inoperable.
- TRANSMISSION: Hard shift at highway speeds upon acceleration.
- Bottom trim piece passenger side appears loose.
- TRANSMISSION: Hard shifting and RPMS run high.
- RATTLE: Rattle from back passenger side door.
- TRANSMISSION: Vehicle has hard shifting.
- RATTLE: Rattle noise coming from right rear door near window.
- TRANSMISSION: Transmission shifting hard into gears, states vehicle will rev and RPMS will spike.
- RATTLE: There is a rattle coming from passenger rear door over bumps.
- Chevrolet Malibu
- Chevrolet Silverado
- TRANSMISSION: Truck feels like the transmission is slipping. He feels it the most when going from 50-65 MPH. May be a 3rd gear issue.
- TRANSMISSION: Truck still feels like the transmission is slipping. After performing valve relearn procedure and reprogramming last visit, states that it still feels like it is slipping when going from 20-35 and 50-65 MPH.
- TRANSMISSION: Drove the truck and it doesn’t drive as it should, and even worse when pulling a trailer. Was told the cause is the valve body.
- TRANSMISSION: Install valve body assembly in transmission as diagnosed in TAC case’s 9-9925854102 and 9-9789296849. Originally diagnosed on repair order 42390.
- TRIM: Trim concern checked.
- ENGINE: Drivability concern checked.
- ENGINE: The vehicle stalled completely and would not restart. The fuel level was not low but said low fuel on driver display. After sitting for 20 minutes, the warning messages went away, and the truck started. It did feel like it was sputtering.
- Customer states check engine light is on and hearing a whistling/whirring noise from engine area when accelerating (VEHICLE REMAINS AT DEALER UNREPAIRED).
- OIL: Oil consumption test. Truck is losing oil but not leaking.
- OIL: Truck is consuming oil. Customer returning for oil consumption test.
- OIL: Vehicle is consuming oil will get low oil warning message truck is sluggish.
- ENGINE: Leaf springs are off set.
- ENGINE: There is a ticking noise from the motor.
- ELECTRICAL: Tailgate opens unexpectedly. Recall #9107323. Remove and replace tailgate switch. Liftgate exterior release switch replacement.
- ENGINE: Check engine light is on.
- ENGINE: Rear leaf spring looks different then on another like one is shifted forward.
- TRANSMISSION: When accelerating slamming hard into gear, slams hard into reverse. Sticking valve in valve body. Control valve replacement.
- ELECTRICAL: There are a lot of loss of communication codes on truck.
- ELECTRICAL: Radio screen went black. Can still hear music through speakers but there is nothing on the screen. -3 days out of service.
- ELECTRICAL: The radio screen will go black when auto stop starts the vehicle up.
- ELECTRICAL: The volume control on the radio is inop. The volume control on the steering wheel still works. -57 days out of service and counting.
- ENGINE: Check engine light is on.
- ENGINE: The engine has a rattle type noise while running.
- ELECTRICAL: Electrical concern checked. -20 days out of service.
- ENGINE: While driving, about 60mph the vehicle went into neutral on its own, and customer coasted to a stop and then vehicle would not restart. Customer states there were battery warning lights, unsafe shifting condition warning messages.
- RECALL: N222375790- Park assist retrofit. -38 days out of service and counting.
- Chevrolet Suburban
- Chevrolet Tahoe
- Transfer case is making noise when in 4WD auto.
- The transfer case is leaking
- When driving down the road and actuating transfer case into auto or 4WD vehicle grinds and judders.
- Grinding and popping noise coming from the transfer case.
- RADIO: The XM radio goes in and out.
- ENGINE: The motor runs rough when at a stop sign rpms go up and down. The vehicle hesitates when accelerating.
- TRANSMISSON: Intermittently when touching down on the accelerator, the vehicle will rapidly accelerate.
- ENGINE: Vehicle will intermittently rumble at times after shutting off.
- HVAC: When auto cool is on, the fan will run for 10 seconds and then the fan will tone down.
- ELECTRICAL: Every time they start up, the vehicle internet will not automatically connect.
- HVAC: Automatic climate control operates erratically.
- ENGINE: Intermittent dieseling.
- ELECTRICAL: Adaptive cruise turns off on its own with no vehicles in front of him.
- ELECTRICAL: The TV screens behind the front seats turn on by themselves.
- ELECTRICAL: The internet fails to connect automatically to the phones.
- ENGINE: Engine is idling rough.
- HVAC: Automatic climate control operates erratically.
- ELECTRICAL: Adaptive cruise control turns off on its own with no vehicles in front of him.
- ELECTRICAL: Radio shuts off on its own. Commands on steering wheel do not work.
- ELECTRICAL: Internet fails to connect automatically to phones and other devices.
- ENGINE: Engine idling rough. When coming off freeway at the end of off ramp the vehicle idles up and down around 300rpm.
- ENGINE: Engine runs rough/rough idle. When coming off highway and coming to a stop it almost stalls.
- ELECTRICAL: Adaptive cruise turns off on it own with no vehicles in front of him. Will brake on its own with no cars around.
- ELECTRICAL: Internet in vehicle doesn’t connect with phone. When it does connect and hangs up call, no sound available on radio.
- ELECTRICAL: Radio shuts off on its own, commands on steering wheel do not work.
- HVAC: Issues with climate control fan will not blow high and won’t maintain a temp.
- RECALL: Daytime running lights may not deactivate while headlamps are on.
- RECALL: Third row seatbelt buckle retention completed.
- TRANSMISSION: Vehicle will shudder while driving. Customer feels shudder at all speeds.
- TRIM: Customer states, gas door won’t open.
- ELECTRICAL: While driving, the service instrument cluster message comes on and the cluster will go blank, all gauges are blank. Customer states multiple times they had to restart vehicle to get the dash to come back on.
- STEERING: Intermittently while driving hearing a creaking/rattle noise that is hard to tell where it is coming from. Sounds like rear of vehicle under truck. Customer states this sound is more noticeable when windows are shut and sounds like a rattle/water slosh.
- The defects and/or nonconformities in the Subject Vehicle include while driving upon accelerating, there is a vibration and transmission is hesitating to shift gears, when braking, there is a squeaking noise on brake pedal area, upon take off, transmission has a skipping feel when shifting gears, when accelerating or as soon as taking off, the vehicle has a vibration coming from the engine or transmission, the grille is peeling, the vehicle feels bouncy, when braking, the pedal will go all the way to the floor, when parking at an incline, the vehicle will roll then stop, recall: third row seat retention
- Chevrolet Trailblazer
- HVAC: Recall N212364520. Replaced the heated seat module.
- RADIO: The radio has been very glitchy. The screen will get blurry and even sometimes go completely black.
- RADIO: The radio has been very glitchy. The screen will get blurry and even sometimes go completely black. Radio sounds all muffled.
- RADIO: The radio has been very glitchy. The screen will get blurry and even sometimes go completely black. Radio sounds all muffled.
- RADIO: Phone connects to Bluetooth but will not connect to wireless apple car play.
- RADIO: Screen gets blurry and sometimes goes completely black
- RADIO: Recall #N202316020. Reprogrammed the radio.
- JACK: Recall #A212335470. Jack will be replaced at a later date once parts become available.
- JACK: Recall #212335472. Replaced emergency jack.
- ENGINE: The check engine light is on. Customer got OnStar notification about ABS and stabilitrak issues when braking and engine power issues.
- ENGINE: The light is on and a bunch of messages came on. The vehicle went into reduced power. Found trouble codes C0010 and P25A2 stored
- ELECTRICAL/TIRE: The tire low pressure light is on.
- TIRE: Tire repair on the rim. Mounted and balanced one new tire.
- ENGINE: While sitting at idle stabilitrack message and light came on then engine light and vehicle began to shake after driving and stalled out. Customer restarted but stalled again. Towed in.
- ENGINE: Engine light on solid- no running issues noticed.
- ENGINE: Engine light on solid- no running issues noticed.
- POWERTRAIN: Feels like the vehicle is going to cut out when accelerating.
- POWERTRAIN: There is a heavy delay in gear engagement from park to drive or reverse to drive. REPLACING TRANSMISSION
- Chevrolet Traverse
- Chevrolet Trax
- TRANSMISSION: When she goes from a complete stop to start moving, it feels like its slamming into first. Replaced the valve body and solenoid body.
- RADIO: The radio will stay on for approx. 10-15 minutes after the car is shut off.
- TRANSMISSION: Slamming into gear when shifting. Replaced low and reverse and 1-2-3-4 clutch housing. Replaced both pistons as well. Replaced 1-2-3-4 clutch fibers.
- TRANSMISSION: On hard acceleration when transmission is shifting, its very jerky and slams into gear. Will feel the slamming as well while slowing letting off the brake pedal.
- ENGINE: The engine is leaking oil. There is an oil burning smell. Replaced the front cover gasket.
- TRANSMISSION: When first taking off, the vehicle slams into gear intermittently.
- ENGINE: Oil leak.
- RADIO: The radio screen has frozen up a few times.
- HVAC: The heater is not working properly. Replaced the heater control and harness connector. SEVEN (7) DAYS OUT OF SERVICE
- HVAC: Had A/C work done recently, can smell very strong “melt” smell from HVAC vents. TWO (2) DAYS OUT OF SERVICE
- ENGINE: The vehicle overheated, coolant leaking. Replaced the water pump. TWO DAYS OUT OF SERVICE
- ENGINE: The check engine light is on. Replaced the valve. THIRTY (30) DAYS OUT OF SERVICE.
- DOOR: The left rear door is not locking or unlocking properly. Replaced the door latch. EIGHT (8) DAYS OUT OF SERVICE
- ENGINE: Coolant leak/smell inside and outside of the vehicle. Replaced the turbo coolant pipes. SIX (6) DAYS OUT OF SERVICE
- RADIO: The info screen froze up when starting the vehicle at times. Replaced the radio assembly.
- ENGINE: Neon yellow fluid leak. Replaced the oil cooler assembly. SEVEN (7) DAYS OUT OF SERVICE.
- ENGINE: The service emissions light or check engine light came on. Replaced the catalytic converter. FIVE (5) DAYS OUT OF SERVICE.
- HVAC/ENGINE: The heater intermittently will not blow hot when heat is on. Replaced the crankshaft main bearings, connecting rod bearings, and the turbo charger.
- RADIO: The navigation acts like it will connect but won’t connect.
- ELECTRICAL: The remote start won’t work intermittently.
- HVAC: Replaced the A/C compressor. NINETEEN (19) DAYS OUT OF SERVICE
- DOOR: The passenger side door front will randomly lock or unlock.
- NOISE/RADIO: When phone is paired, hears a loud buzzing noise. Navigation does not indicate street names. Replaced the radio.
- ENGINE: Replaced the water outlet tube. TEN (10) DAYS OUT OF SERVICE
- ENGINE: check engine light and Stabilitrak lights are on. Reduced power mode. Replaced the spark plug and ignition coil. TWO (2) DAYS OUT OF SERVICE
- ENGINE: The check engine light is on. Replaced the leaking exhaust pipe. NINE (9) DAYS OUT OF SERVICE
- ENGINE: The vehicle is leaking coolant.
- RADIO: The radio Bluetooth does not stay connected.
- SEATBELT: Replaced the passenger rear seat belt retractor.
- ELECTRICAL: Replaced the connector pigtail.
- ELECTRICAL: Replaced OnStar module. SIX (6) DAYS OUT OF SERVICE
- digital instrument panel on 2024 Trax goes blank. When this happens, there is no speedometer, tachometer, etc.
CHEVROLET EV
- Chevrolet Blazer EVv
- Chevrolet Equinox EV
- Chevrolet Silverado EV
GMC ICE
- GMC Acadia
- Electrical/Radio/Navigation
- Out of Service
- Engine Oil leaks
- Check Engine Light
- Evap Purge Pump
- Brakes Noises
- Trans Fluid Leak
- GMC Canyon
- GMC Sierra
- STEERING: Vehicle pulls to the left.
- VIBRATION: Feels a vibration when driving over speeds over 70. Also can hear a humming noise when decelerating from speeds 75, let off gas and coast.
- VIBRATION: Still experiencing vibration and humming noise that occurs when lets off accelerator and decelerates bet 80-70mph.
- ENGINE: Vehicle stalled while driving. He restarted the vehicle and drove. Once he came to a complete stop, the vehicle shut down completely and would not restart.
- HVAC: Recall N212354521. Installed front seat heater vent control module.
- CAMERA: Recall N212356230. Front view camera reprogramming.
- ENGINE: Vehicle shut off on highway, had new engine put in a week ago.
- BRAKES: Brake pedal went all the way to floor.
- Plaintiff took 2023 Sierra to Lessor for electrical defects: No invoice provided to Plaintiff.
- ELECTRICAL: Towed in, vehicle will not start.
- ELECTRICAL: Towed in, has had issues with the battery in the past.
- Plaintiff took 2023 Sierra to Lessor for electrical defects where it has been out of service due to repair for over thirty (30) days. No invoice provided. THE 2023 GMC SIERRA HAS BEEN OUT OF SERVICE DUE TO REPAIR FOR MORE THAN THIRTY(30) DAYS
- TRIM/EXTERIOR TRIM DEFECT: Passenger rear seat stitching is coming undone. Additionally, splotchy patterns are forming on the top portion of the truck grille.
- ENGINE/ELECTRICAL DEFECT: Check engine light is on. Vehicle required a jump to get started due to defective OTA update automatically performed the night before.
- TRIM/ELECTRICAL DEFECT: Passenger rear seat stitching is broken. The front grille finish is defective. Additionally, due to battery drainage a few days ago from the OTA update, multiple codes and service messages are still present on the dash.
- TRIM DEFECT: Defective grille replaced.
- SPEAKER DEFECT: The passenger speaker makes a rattling sound on different levels of bass.
- TRANSMISSION: Transmission is slipping/jerking, can hear noise. out of service for at least fifty-two (52) days due to repair.
- GMC Terrain
- GMC Yukon
- ENGINE: Power steering reduced message is displayed. Vehicle steering is now very heavy and seems to be locked up. -OUT OF SERVICE 52 DAYS AND COUNTING.
- POWERTRAIN: When attempting to accelerate from a stop vehicle will chug and struggle to get to speed, only felt at speeds of 40mph and under.
- ELECTRICAL: Intermittent concern, when listening to any audio source, screen will state device loading and then begin cycling through different menus. Sound will cut out for a few moment while this take place then returns to normal operation.
- POWERTRAIN: When attempting to accelerate from a stop vehicle will chug and struggle to get to speed. Only felt at speeds of 40mph and under.
- POWERTRAIN: When attempting to accelerate from a stop, vehicle will chug and struggle to get to speed.
- POWERTRAIN: Yesterday at first start, vehicle struggled to start, causing vibration throughout and ticking and required multiple attempts, to start vehicle until finally turning over. Following start, check engine light illuminated throughout the entire day. No current fix for known issue.
- ELECTRICAL: No audio feedback in vehicle. The blinkers were not making sound but came back on. The rest of the audio is still out.
- ELECTRICAL: The vehicle’s Wifi is inoperable. This has caused the TVs to become inoperable as well due to lack of internet connection.
- ELECTRICAL: Performed necessary programming and set up to add RD keypad.
- NO START: Vehicle needs to be jumped. New battery installed.
- RECALL: N212355140 Service Update Bulletins – Diesel Engine Control Module Diagnostic.
- NO START: Vehicle towed in, vehicle died again.
- ELECTRICAL: Keyless entry door pad not working.
- ELECTRICAL/ENGINE: Check engine light is on.
- TIRE: Reset TPMS. Replaced driver side back tire.
- RECALL/ELECTRICAL: Recall N222371151 – Heated Steering Wheel Retrofit Steering Wheel Replacement.
- NO START: The vehicle was towed in, the customer states the vehicle would not start. Reprogrammed BMC.
- NO START: Battery is dead.
- ELECTRICAL: The vehicle often needs a jump to get started. On some occasions the vehicle can be left alone after attempting to start it and after about 30 minutes the vehicle will start right up, when before, only the cluster display would light up when attempting to do so.
- ELECTRICAL: The vehicle has on a couple occasions made chugging noise that almost sounds like the vehicle is going to shut off. It seems to be coming from the exhaust system.
- ELECTRICAL: The check engine light is on upon startup.
- ELECTRICAL: Vehicle is still having trouble starting up, even after with a jump.
- EXHAUST: The vehicle’s exhaust seems to have excessive amount of fluid sitting in it/coming out of it.
- TRIM: A couple of trim pieces in the back “trunk’ area have come loose including the handle for the trunk compartment.
- ELECTRICAL: Transmission light is on.
- ELECTRICAL: Power invertor was damaged during programming.
- ENGINE: The customer states while driving the vehicle cut off on them, was hearing a knocking noise prior to cut off. (60 days out of service)
GMC EV
- GMC Hummer EV (2024 only)
- GMC Sierra EV
CADILLAC ICE
- Cadillac CT5
- Cadillac CT4
- Cadillac CTS
- Cadillac Escalade
- ENGINE: Jump start, global reset.
- ENGINE: Vehicle was making noise from the engine area, and it was hesitating and losing power now it will not crank. Engine seized and main 400A fuse blown. Replaced radiator and oil cooler lines, starter, and 2 plug wires.
- ENGINE/ELECTRICAL: Check low battery message on-have to jump start vehicle.
- ENGINE: Click/knock noise heard from engine. Replace engine.
- ELECTRICAL: Recall N222386380 – DRL may not deactivate when headlamps are on.
- ENGINE/ELECTRICAL: 2023 Escalade taken to Lessor for engine and electrical defects. Out of service due to repair for two (2) weeks. Lessor refused to provide invoice.
- ENGINE: While driving at high speeds (78) the vehicle just shut off. Vehicle towed to Auto King where he was advised the engine locked up. Received an error message “battery key” but he had the key, battery and starter replaced by Auto King. The vehicle is not shaking, vibrating, or jerking but when entering the freeway he feels the vehicle is a little heavy.
- RECALL: Daytime running lights DRL may not deactivate when headlamps are on.
- ENGINE: He picked up his vehicle for a second time and experiencing the same concern. The check engine light came back on but no vibration, shaking, or noises.
- ELECTRICAL: The customer states while driving the vehicle went into neutral and message said start vehicle. It would not start, cranked and you could see gas.
- ENGINE: The vehicle started up but the service engine light is on.
- ELECTRICAL/LIFTGATE: Intermittently when the customer walks by, the truck will open on its own.
- HVAC: The A/C is not blowing cold air.
- TRANSMISSION: You have to push the gas pedal hard and far before the vehicle will pick up and go. Shudder/jolt feeling coming from vehicle upon shift/acceleration.
- BRAKES: When you apply the brake pedal to start the vehicle there is a rattling noise heard.
- ENGINE: While driving on 3 occasions the vehicle slows down by itself and they have to pull over and turn the ignition off and back on then it is ok.
- EXHAUST: There is a rattling noise from the front of the vehicle when started up and running
- ELECTRICAL: Customer states super cruise not working.
- BRAKES: Customer states vehicle will automatically brake when reversing, when no cars around. – 4 DAYS OUT OF SERVICE
- TRIM: Customer states super cruise does not work. Automated driving mapping module has no communication with vehicle. Scan checked, checked electrical circuits and replaced automated driving mapping module. – 2 DAYS OUT OF SERVICE
- TRIM/WATER LEAK: Customer states water leaking from inside all over.
- ELECTRICAL: At times the backup camera grid does not appear.
- ELECTRICAL: Check interior lights will go on and off while driving.
- ELECTRICAL: Check shifter PRNDL display inoperable at times.
- BRAKES: The vehicle will auto brake when reversing. -27 DAYS OUT OF SERVICE AND COUNTING
- ELECTRICAL: Vehicle would not start when parked over night. (4 Days out of service)
- ELECTRICAL: Vehicle had to be jumpstarted after sitting overnight. (84 Days out of service and counting)
- ELECTRICAL: Passenger side camera inoperable
- NOISE: Rattle noise from rear liftgate
- TRANSMISSION: When slowing down close to a complete stop, car will start to rattle and hesitate
- NOISE: First start of the day customer hears a ticking sound for a couple of minutes
- RECALL: Third row seat belt buckle retention
- ENGINE: Fluid leak under vehicle
- NOISE: 40 mph coming to a complete stop or anytime while slowing down a rattle and clunk comes from under the vehicle.
- SUSPENSION: Any way he turns at slower speeds or states vehicle does not have to move there is a squeak coming from the suspension and rubbing more on the passenger side. Customer states sharp when wheel cut hard it is ticking
- ELECTRICAL: When starting the car and while it’s running the front view camera goes in and out intermittently
- SUSPENSION: Vehicle ticks while in reverse and turning right states that he thinks it is in the suspension.
- NOISE: While reversing and turning there is a metal to metal rubbing noise coming from the right front
- HVAC: While using A/C there is a whining/whistling noise
- NOISE: Sounds like his belts under the hood are bad as they are making a loud
- ENGINE: The check engine light is on and the vehicle stalls while driving.
- LIGHTS: Recall N222386380.
- ELECTRICAL: The TPM light is on and shows left rear tire. -73 DAYS OUT OF SERVICE
- ENGINE: Check engine light on. Remains at dealer as of 1/18/24 waiting for 2nd ENGINE REPLACEMENT. -56 DAYS OUT OF SERVICE AND COUNTING
- Cadillac XT6
- Cadillax XT5
- Cadillad XT4
CADILLAC EV
- Cadillac Escalade EV
- Cadillac Lyriq EV
- Cadillac Optiq EV
SECTION #4: Case Review Lead Form
Free Case Review
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